Thursday, May 24, 2012
Residential Telecom Audits
No business can flourish without an efficient and advanced telecommunications infrastructure in its offices and factories. All employees need a communication device to maintain their efficiency and save precious time. Obviously it means the establishment of an extensive telecom network in your offices. A big chunk of your budget has to be allocated for the successful operation and optimum utilization of telecom resources. You need to maintain a separate department to oversee the functioning of the telecom network and its finances.
This means that you can employ a team of expert auditors to keep an eye on the billing of the telephone vendors, in-house misuse or fraud in utilizing the network devices, and regular contact with the vendors with timely references to the anomalies in their billing. And in case the overcharged bills have been paid, they will have to be recovered or credited into your account. Your in-house team needs to do a detailed planning of your telecom network and make important and timely decisions about the budgetary allocations to implement the plans. Besides auditing the billing and other financial aspects, your auditors can also use the software to automatically audit and validate the invoices.
You must also note that managing a telecom network is a very complex and confusing affair because the data comes from a variety of sources, such as contracts, invoices, vendors and customer services. The software can easily analyze this data, which is a daunting task for your residential auditors and can encroach upon their time, which can be more usefully spent on other important aspects. The software can therefore reduce the time-consuming manual processes and increase efficiency. It can also display and track unresolved billing errors.
Despite the detailed and comprehensively programmed software that you may be using, it cannot resolve unexpected billing problems. It is here your Residential Telecom Audit Team can step in. It can ensure that your company is getting the optimum services from your telecom infrastructure and network. It should help to rein in the uncontrollable costs, besides replacing the outdated telecom devices by getting the latest ones and including the latest technologies to optimize the returns on investments. In this way your Residential Audits team can organize the entire telecom environment to promote the growth of your organization.