Showing posts with label merchant. Show all posts
Showing posts with label merchant. Show all posts

Thursday, January 21, 2010

3 Tips For Choosing A Payment Gateway: Collecting Money Online

As a consumer, when you check out of your local convenience store, you may swipe your credit card through a point-of-sale device and your gas, coffee, and donut are paid. But what if you are the retailer and your business is online? It’s not like you have a card-swiping device at every customer’s PC! There must be a way for you to process that information. Essentially, that is the job that a payment gateway does for online retailers. Roy Banks, president of http://Authorize.net, a leader in the payment gateway industry, describes his company’s function as “the digital version of a hardware point of sale terminal.”

What is a Payment Gateway?
Payment gateways allow online merchants such as eStore owners or auction sellers to accept credit card payments over the internet. They authorize the cardholder’s credit—that is, they check to ensure that the customer has enough money on their credit card to cover the charges. They then place a hold on that amount so the buyer can’t turn around and spend that same money elsewhere before it gets transferred to the retailer’s merchant account. Banks describes this as “the technology…necessary to consummate a payment transaction.”

A Payment Gateway is NOT a Merchant Account.
Many people confuse merchant accounts with payment gateways but they are not the same. Merchant account services act, for the most part, as a liaison between your business bank account and the payment gateway. When a customer orders a product from your online business their card is processed via the payment gateway. The money is then moved over to the merchant account service. The merchant account service then moves those newly captured funds to your business bank account.

3 Tips for choosing a Payment Gateway:

1. Is it PCI-compliant? That means that the company’s security has been audited by a third party and found to be up to industry standards. Since payment gateways store all your customers’ credit card information (sparing you the stress), it also means you can sleep better at night, knowing your customers’ valuable information is safe and sound.

2. Good customer support. ‘Nuf said.

3.Lastly, it is important that the payment gateway you choose be integrated to the third-party solutions you are planning to use. That means things like store front platforms and shopping carts—you want them to be compatible with your gateway.

Payment gateways will not only allow you to collect the monies from your sales, many also offer an array of security features, some of which will help you avoid becoming a victim of fraudulent orders! In the end, they will make your ecommerce business a less-stressful, more pleasant experience—for both you and your customers.

Wednesday, January 13, 2010

Choosing From Among The Many Merchant Services

Being able to offer your customers as many payment options as possible can make your business grow in a huge way. By giving them the ability to pay for merchandise with their credit cards, especially if you are an online business owner, you give them an ease and flexibility of shopping that will have them returning time and again to make purchases from you. And with the popularity of online shopping higher than it has ever been, the demands to make your business better are just as great. The vast majority of shoppers prefer to pay for their orders with credit cards, so it makes good business sense that you would offer that option to them. By opening a merchant account with one of the many merchant services available to business owners, your customers will enjoy the simplicity and speed of paying by credit card, and you will see your profits soar. Merchant service firms provide merchant accounts to business owners. A merchant account allows a business to accept credit cards as a form of payment from customers. A merchant account is not the same as a bank account. Rather, a merchant service works to make sure the credit card is verified and that the funds are transferred from the customer you're your business bank account. It used to be that merchant services were only available through banks and providers to retail establishments that were located in a physical location, like a mall. But the demands of online shopping have caused many merchant account providers to begin to provide merchant services to online business owners. There are many online merchant account providers that offer reliable and secure services particularly to merchants that sell their products on the Internet. Because there are so many merchant service providers available, it is important to be familiar with all characteristics of merchant services, especially the potentially high costs, so that you don't lose your profits. It is also important to find a merchant account provider that is dependable, trustworthy, and offers secure services for you and your customers. If you open a merchant account for your online business, the type of payment processing usually offered by a merchant account service is real-time processing. Real-time processing is the best solution for online business owners since the charge from the customer's credit card is promptly processed when an order is placed. The customer receives an email notification that the order has been processed and the fund transfer is approved by the credit card company, upon verification and approval of the credit card. You will see the profits from the sale in your bank account within a few days. The potential fees put upon you for merchant services can be numerous. Since not all of the fees are necessary, and not all merchant service providers change them, check around with different providers until you find one with reasonable fees and monthly charges. Some of these fees include an application fee, a monthly statement fee, a discount rate and transaction fee (these are deducted with each and every sale you make), an annual fee, and a refund fee. There are also other miscellaneous fees that individual merchant service providers might charge you. There are many potential costs associated with opening an account with a merchant service provider. Try to compare services before you make a decision. It's also a good idea to try to estimate the monthly costs by using your current sales figures to project expenses. Your relationship with your merchant service provider should last the duration of your business, if possible. You should trust your provider implicitly. Your merchant service provider should offer quick and secure processing of your credit card sales, and they should offer additional services to offer your customers even more payment options. Not only should they accept several types of credit cards (Visa, Mastercard, Discover, American Express, among others), but they should also provide your customers with added payment alternatives, like PayPal. Your merchant service provider should have a good reputation for having excellent service and reliability, as well as having a name for excellent customer relations. They should be equipped to deal with any issues or problems discreetly and quickly. The merchant services provider you choose to make a relationship with can make or break your business between its fees and service. Make sure you know the facts about merchant services and the providers so that you don't lose your dream of being a successful business owner.