Best practices for eSales

Preparation
eSales profits from personalizing the viewer meaning the entrance or lobby of the meeting room with a PowerPoint conceptual model which illustrates the client’s activity sector. A large array is offered among the Resources under SERVICE. In fact, the same model could be use for the presentation to a prospect. Depending upon the number of participants, you could decide between a telephone conversation or an audioconference service. The invitation is transmitted by e-mail with integration with most CRM applications. In the case of coworkers, the invitation could be done via Skype, followed by an attendance indication.

Progress
Many Conferenceware functionnalities help to the success of eSale. First, a PowerPoint presentation and the screen sharing to hold a demonstration or display Word or Excel documents, for instance. Also, many presenters could intervene under the guidance of a conference master and each participant could be authorized to draw or write on a presentation. The presenter might transmit to the participants a screen saver with notes or any file or image, such as a proposal. Finally, the prospect’s opinion, but usually of his/hers circle of ‘influence’, could be requested through a mini questionnaire like one for the importance they give to your differentials in order to detect their buying criteria.

Follow up
Conferenceware provides a detailed report of the participants to a WEBconference and their answers to the different questions. In another matter, the integral recording of a WEBconference, voice and images, can be imported to your local disc and saved in the client’s file of your CRM software like an attached file to a contact. Replayed, it could be considered as a tool to review opportunities by a sales director or as a pedagogical material to train representatives, mainly to share better practices.

Best practices for eMeeting

Preparation
According to the number of participants, you will decide to broadcast the voice through a normal telephone call or through an audioconference. In this regard, we offer a free audioconference service in which the participants make a usual long distance call with access points in Europe and America as well as in a passage via Skype, with the necessary password to join in. The meeting’s WEB page is edited to display the order du jour. Other resources are offered, under SERVICE, specially to detect the opening of an invitation e-mail ensure the automatic resend to those whom have not confirmed their participation as well as to convert an Excel file into an interactive board.

Progress
Several Conferenceware functionnalities can be used to profit from the efficiency of an eMeeting. The same apply to the PowerPoint presentation and screen sharing in order to be able to display Word or Excel documents, for example. Also, several presenters may intervene under the guidance of a conference master or president of the assembly and each of the participants might be authorized to write on an interactive board or to make notes on a presentation. The presenter can transmit to the participants any screen saver or image or file, such as a report. While in meeting, a participant can virtual raise his/her hand to show the intention to share something publicly or communicate privately with the presenter, just like whispering. Finally, a question might be submitted to consideration by vote and the results may be displayed or not, as wished by the presenter.

Follow up
The meeting’s report indicates not only the participants but also the answers given to questions asked or votes taken. Moreover, by recording a meeting, in which voice and image are synchronized, the absentees could see it any time by getting the hyperlink and password required to replay it.